Thank you for visiting us at Embrace Aesthetics MD and Women’s Health Center. We ask that
you please read and understand the following policies in full prior.
By booking an appointment with us, you acknowledge that you have read and understand
these policies and agree to be bound to the terms and conditions below.
Please let us know if you have any questions or concerns regarding these policies.
By booking an appointment with us, you acknowledge that you have read and understand
this Cancellation Policy and agree to be bound to the terms and conditions below.
Your appointment is very important to us. The time allotted for your appointment is
reserved just for you. Please note that we require a credit card to be put on file in order to
hold your appointment. If you cancel, miss, or arrive late to an appointment, then you
authorize us to charge your card on file in accordance with the terms below.
We require a non-refundable deposit of $50 at the time of booking. This deposit will be
applied towards the total cost of the service. If paying by cash, deposit must be paid in our
office by the next business day after the appointment was made.
First time clients are encouraged to arrive at least 15 minutes prior to their scheduled
appointment to allow for sufficient time to complete required forms. Late arrivals may result
in a shortened treatment time to avoid inconvenience for other scheduled clients.
We understand that situations arise that require you to change your plans. In such event, we
ask that you please give us a minimum of 24 hours’ advance notice when canceling or
rescheduling your appointment.
Appointments canceled or rescheduled within 24 hours of the appointment time will be
charged a fee of $50. This charge is non-refundable and is not applicable toward any future
services with us.
We allow 1 missed appointment (or “no shows”) without assessing a penalty. Missed
appointments (or “no shows”) thereafter will be charged $150. This charge is
non-refundable and is not applicable toward any future services with us.
We understand that you have a busy schedule and can sometimes be delayed in arriving at
your appointment. Please promptly notify us to let us know if you are running late.
We allow a 15 minute grace period for you to arrive after your scheduled appointment time.
If you are more than 15 minutes late to your appointment, we may need to reschedule you.
In such event, this will be treated as a cancellation and you will incur a charge of $150.
If you make an appointment for the same day, then you may not cancel or reschedule. Any
cancellations or rescheduling from your appointment time will be charged in accordance
with the policies described above.
For Services
We do not offer refunds on services rendered. Once a service has been performed and paid
for, no refunds will be issued.
We do not offer refunds on products purchased. Unused and unopened products may be
returned within 14 days from the date of purchase for an in-spa credit.
In the event a product has been used and causes an adverse reaction, and such reaction has
been documented by one of our providers, then you may return the product within 14 days
from the date of purchase for an in-spa credit.
In the event you receive a defective or damaged product, then such item may be exchanged
within 30 days from the date of purchase for the same product.
Payment Due at Time of Service
Payment is due in full at the time of service for all procedures and treatments. Any
consultation fees are also due at the time of the visit.
We accept major credit and debit cards including Visa, MasterCard, American Express, and
Discover.
Cash payments are accepted.
We do not accept personal checks.
For your convenience and to streamline the payment process, we require a valid credit card
on file. By providing your credit card information, you authorize us to charge your card for
any outstanding balances, missed appointment fees, or late cancellation fees as outlined in
our policies.
Payment plans may be available for certain treatments and packages. Eligibility is
determined on a case-by-case basis. Specific terms and conditions will be provided and
must be agreed upon prior to the commencement of any services under a payment plan.
Special promotions may be offered periodically. These cannot be combined with other
discounts or applied to previous purchases. Treatment packages that offer discounted rates
for multiple sessions and must be paid in full at the time of the first session. Promotional
services and packages must be used within the specified time frame (prior to the stated
expiration date). Unused sessions are non-refundable and will not be redeemed for service
after the expiration date.
Our services are generally considered elective and are not typically covered by health
insurance. We do not bill insurance companies. Upon request, we can provide detailed
receipts for you to submit to your insurance provider for potential reimbursement.
Your financial information and treatment records are kept strictly confidential in accordance
with HIPAA regulations. We employ secure methods to process and store your payment
information.
We reserve the right to amend our payment and financial policies at any time. Notice of
changes will be provided at our office and on our website.
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If you have questions regarding these policies, we ask that you please contact us via any of
the following methods:
Phone: (559) 575-0406
Email: info@embraceaestheticsmd.com
